Privacy Policy revised 4/29/09
Regarding personal information: Anytime you request a song for a child we ask you for personal information such as child’s name, personal interests, hobbies, friends and family member names, your mailing address, phone number and e-mail address. This is to ensure proper delivery of the song. When you make a donation or order a product we may also ask you for your mailing address, phone number and e-mail address. We may use this contact information to provide you with a receipt or financial report; to contact you to clarify or obtain information about an order you placed, a donation you made, or a song you have requested; or to send you additional information about the Songs of Love Foundation.
With the exception of supporters who donate their cars to our CARSª program, the Songs of Love Foundation DOES NOT rent or exchange its list of financial supporters with other organizations for any reason.
Regarding personal billing information: We also ask for billing information, such as your billing address and credit card number, when you make a donation or purchase a product. We use secure servers from FirstData Global Gateway to process your billing information. Your billing information is not shared with any other organizations, and your credit card number is not retained once your transaction has been authorized and processed.
Your IP address, cookies and plug-ins: Each website visitor’s IP address is recognized by our web server. NO personally identifiable information (such as e-mail addresses) is ever captured or stored. We use your IP address to help diagnose problems with our server and to administer our web site. We may use session cookies to improve content, provide easier access, and understand how visitors use our website. Session cookies are also used to support our e-commerce pages. Our website does not include stand-alone or plug-in applications that report individually identifiable information back to us or to any other organization.
Links to other sites: This website contains links to other sites, including ones that may gather personal contact information. The Songs of Love Foundation is not responsible for the privacy practices or content of such website. However, any personal information obtained by us through other sites is treated as if it was gathered on our site and our privacy policy applies.
Children and songs: The Songs of Love Foundation only collects personally identifiable information from children who are referring themselves as song recipients or his/her parents for the purpose of writing that child’s “song of love.’ We do not pass that information on to or share that information with any third party not directly involved in the creation of that child’s “song of love.” Those who are involved in the creation of the song (employees of the Songs of Love Foundation and the individual songwriters) will only use the information provided to write the song, and may, on occasion, contact the family or medical facility of the child in order to clarify information on the child’s profile. Other than the child’s song and lyrics with authorization from a parent or legal guardian, we do not publicly post or otherwise distribute personally identifiable contact information in any way.
Changes to this policy: Our privacy policy is subject to change on occasion. Any changes to this privacy policy will be posted on this web page, and we will mark the link to our privacy policy from our Internet home page to note the date of any changes so that you will always know what information we collect, how we use it and what choices you have.
Financial transactions and our secure servers: All transactions use an encrypted channel, take place on secure servers and occur in real time. No financial data, such as your credit card number, is transferred via a less-secure channel, such as encrypted e-mail, for processing. Once your transaction has been completed, your credit card number is not retained. Online donations and purchases are managed through FirstData Global Gateway¨. When you make a donation or purchase, we only will share your personal and financial information as necessary for FirstData Global Gateway to provide their credit card payment processing services to Songs of Love. FirstData Global Gateway will use your information only to facilitate and complete customer-initiated or authorized transactions; to comply with federal, state and local laws, including credit reporting laws and card association rules; or to combat fraud or identity theft. FirstData Global Gateway is prohibited from using your Personally Identifiable Information for any other purpose. You may view or print FirstData Global Gateway’s complete Privacy Policy at: http://www.firstdata.org/privacy/index.htm
User Agreement revised 4/29/09
By viewing and/or using this Web site, you are agreeing to all of the terms and conditions explained below.
- The Songs of Love Foundation reserves the right to change the Terms and Conditions at any time, and you must consult the most recent version of this User Agreement (not an older cached version) each time you view the website. Do not use the website if you do not agree to all of the following terms and conditions.
2. You agree to be bound by the terms and conditions forth under the Service Marks, Copyright, and Hyperlinks sections of this site notice.
3. You acknowledge that the information on the website is provided for general information only. The Foundation makes no warranties of any kind regarding this website, including but not limited to any warranty of accuracy, currency, reliability, completeness, merchantability or fitness for a particular purpose, or any warranty that these pages, or the server that makes them available, are free of viruses or other harmful elements, and such warranties are expressly disclaimed.
4. You agree that you will hold harmless the Songs of Love Foundation and its officers, directors and employees from all claims that the information contained in this website or a website to which it is linked may be viewed as obscene, offensive, defamatory or infringing upon your intellectual property rights.
Service Marks
All uses of Songs of Love Foundation service marks must be approved by the Songs of Love Foundation. Inquiries may be directed to info@songsoflove.org or 1-800-960-SONG (7664). The marks:
Songs of Love Foundation
Music Messenger
Raising Funds, Raising Voices!™
The Medicine of Music
and images are registered service marks of the Songs of Love Foundation.
Copyright: The works of authorship contained in this Web site, including but not limited to all design, text, sound and images, are owned or licensed by the Songs of Love Foundation and may not be copied, reproduced, transmitted, displayed, performed, distributed, rented, sublicensed, altered, stored for subsequent use, or otherwise used in whole or in part in any manner without our prior consent to be used by you for personal and non-commercial uses that do not harm the reputation of the Songs of Love Foundation.
Thank you for taking the time to review our Privacy Policy and User Agreement. The Songs of Love Foundation is very concerned about online privacy and safety. If you have any questions about these policy statements, the practices of this site or your dealings with this website, contact us at info@songsoflove.org.
